Frequently Asked Questions
Q1: What is the main product range and your advantages?
We specialize in providing a full range of high-quality zippers, including Nylon zippers, resin (plastic) zippers, and metal zippers (copper, aluminum, nickel). We offer closed-end, open-end, invisible, waterproof, and double bone zippers to meet diverse industry needs.
Q2: Does it support customizing the color, size, and specifications?
Absolutely! Customized services are our core business. We can accurately match colors according to your color card (such as Pantone), customize any length and width, and can print logos or carve molds on the zippers.
Q3: What is the minimum order quantity (MOQ) for customized orders?
Our custom order MOQ is usually 3000-5000 meters. For standard products or small batch trial orders, we offer lower MOQ to strike a balance between flexibility and efficiency. Please inquire for specific details.
Q4: How long does it take for sample production and are there charges?
Physical samples are typically provided within 3-5 working days after receiving requirements. A small sampling fee is charged, which is fully refundable when you place a bulk order in the future.
Q5: What is the production cycle for bulk orders?
Standard products are usually delivered within 15-20 days after confirmation and deposit. Large customized orders take 25-35 days depending on the quantity and production schedule. We maintain constant communication throughout the process.
Q6: How do I ensure the quality of the zippers for heavy-duty use?
Our heavy-duty resin zippers (like #20 and #30) are specifically designed for high-strength applications such as tents and industrial covers. We perform rigorous strength and durability testing on all batches to ensure long-lasting performance under stress.